Australian airline Qantas Airways plans to outsource around 850 head-office roles to technology firm Accenture under a multi-year partnership, with most services expected to be delivered from India. The initial phase will cover finance, procurement, human resources and marketing, with changes expected by mid-2027. The move aims to modernise legacy technology systems, improve efficiency and accelerate the airline’s adoption of artificial intelligence. Qantas will consult affected employees and explore redeployment opportunities
