Back in time, Indian society had problems which are no longer effective today. Do you know why ?
It's all because of Electronic Governance and the tech-based initiatives of Digital India. It came into limelight after 2015 aggressively, where people adopted those measures.
There was a time. We all remember standing in lines for hours just to pay gas, landline and electricity bills at the end of the month. We used to be extremely calculative and holding cash in our hands with exact money, holding the paper bill safely to pay. Transferring money, buying air or train tickets, everything was in long queues and time consuming. From school fees to college fees, everything was based on traditional methods of paying everything at the pay counter.
That only “Paper” was the valid ID proof for everything. For many business persons and CA’s, they can understand better how much paperwork was needed before the financial year. Just for college admission, you need to travel several kilometers, multiple times to fill in and submit that form with a few documents in the same traditional pattern. The pressure if the application is qualified or rejected without any tracking measures. Sometimes a few application papers keep missing, or in many government offices, officers give lame reasons, saying rats keep eating documents and a few important documents are misplaced. For a recharge of your mobile, you need to visit to the nearest store and scratch a paper card or ask someone else to recharge. Such problems were frequent and a daily dose of experience for all the older generations.
After E- Governance, none of these issues are considered as problems.
We no longer need to wait in a queue to pay for electricity or gas bills. Just few finger clicks from your mobile, we can pay it within a few minutes from any place. To pay school or college fees, we don't need to wait in queues, we can pay it through online platforms. We will receive digital payment bills, and can track any government activity online. Any student who wants to apply for university admission can see everything online. We have got the latest digital payment modes which make our life easy and hassle-free. For tax, you can apply everything through online methods by not providing any corruption to the government officials.
The benefits of E- Governance are quick and speedy measures by saving time and energy. It has reduced corruption and brought accountability, transparency and responsiveness of governments. It is easily visible from clear data as it provides openness. Previously, many government jobs were sold even after exams, but today, due to E governance, the results are available on the Internet with evidence of full data. People have been adapted to digital tools and tech-based systems. To prepare documents, all you need is to apply digitally. Everything happens online today. That's the change E - governance has brought in India. From paper to Paperless, it shows how things have changed over time.
